EPIC FAIL!!
United States Post Office and Fed Ex… you are made of FAIL!!
The shopping service that helps me bid on item from Yahoo Auctions Japan did a shipment of items I won.
A dress for my Blythe doll, a Sailor Moon plushie, new Swimmer headphones and a Deadpool action figure.
The box was insured & sent priority mail but guess what?!
It was stolen!! The post office says it was delivered but not to me. I never signed for it. Jaime didn’t sign for it. Arturo didn’t sign for it. So my box of toys was stolen! I’ve been calling the Post Office non stop for the last week. I just need to know what happened to it. Did my dumb mailman leave it on the panel of the Apt mailboxes and one of my lovely building neighbors saw it and swiped or did someone go up to him claiming they knew me, signed it, and ran with it. I just need to know!!
The shipper filed a claim so I’ll be getting the insurance money but why would you leave something outside? Just because it’s in the building, it doesn’t mean its safe. It’s still out there for someone to grab.
The manager of the office called me back finally on Monday. I explained to him what happened and he said he’d call me back the next day after he talked to my mail guy. It’s Wednesday and no phone call. I tried calling and got no answer. Shocker!
And then there is Fed EX. Fed EX ground has no pick up location in the city. I have to go to Sacramento to pick it up. Gee thanks! Amazon had a one day deal for Guitar Hero World Tour bundle pack. I bought it and got free shipping. Amazon has always shipped to me UPS. They have a pick up location so I wasn’t worried.
They shipped it out Fed Ex. Crap!
The delivery was for Tuesday the 7th but they showed up on the 3rd. It was my day off from work and since I wasn’t expecting a delivery, I was passed out. I called on Saturday to get them to change the address. I’m not home during “business hours” and we have no buzzer for the building. After 4 customer reps, I get a nice guy who changes the address to Jaime’s job. Sweet!!
Monday came and went. No delivery. Turns out my package is Fed Ex Ground Home Delivery and they are closed Monday. I will get it on Tuesday. Tuesday came and went and the only activity was an “arrival scan” to South San Francisco. I called and they say Delivery Home is different from Delivery Business. It’s gotta go from one warehouse to another. You’ll get it on Wednesday.
Guess what today is?
The only activity today is an arrival scan to Sacramento at 5am. I called and they said, you won’t get it until Thursday. It takes two days to process an address change. WTF?!?! I was told it would be here on Tuesday and people keep pushing it back.
She gave me the excuse that because of the holiday and Ground Business is different from Ground Home so my package had to go from South SF ground home warehouse to Sacramento Ground Business warehouse.
I hate you both USPS and Fed Ex ground with a passion. You guys have been nothing but stress for me in the last 2 weeks.
I had a package left out in Jaime’s building once and the PO said because it wasn’t insured, the mailman could leave it there if he wanted. This package was insured and they left it in my building, out, for a neighbor to grab. Instead of helping me, I either get no answer or if I do, a promise of a call back.
Fed Ex, you guys are just a mess with people who have nothing but wrong answers.
I’m going to look into getting a PO box from somewhere. I can’t believe it has been reduced to me paying for a mail box because the PO can’t seem to take a box back and have me pick it up instead.
And sadly, if the company only I want to order from ships fed ex, I’m not going to do it. UPS is way better and they have a pick up. They’ve only screwed up once with my delivery. Fed Ex, it’s every freaking time.
So frustrated it’s not funny.